Position: Product Business Manager – Data Extraction Automation

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Consentia provides document and data management services, including data entry and extraction, transcription services, imaging, and document management software solutions. We offer a centralized downtown location and a comfortable work environment with opportunities for advancement. Consentia employs over 80+ team members. Consentia is a dynamic organization that prides itself on accelerating and supporting the development of recent graduates and providing opportunities to engage immediately at high levels of responsibility. Consentia is proud to be an equal-opportunity employer.

Position Profile

We are looking for a skilled and experienced Product Business Manager to lead our Data Extraction Automation line of business. This business aims to transform complex data into specific output formats. The Product Business Manager’s role will include determining what clients want, helping us build the right product, and then supporting its selling (i.e., from concept to end of life). You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver Consentia’s vision and strategy.

Join us and you’ll become part of the family – and like all families, all our team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Main Tasks & Responsibilities

• Understanding and representing client needs.
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Monitoring the market and developing competitive analyses.
• Defining a vision for this line of business including developing a strategy and a roadmap.
• Manage the product throughout its lifecycle from concept to end-of-life
• Own the product roadmap
• Execute product strategy
• Work closely with automation teams to deliver quick time-to-market and optimal resources
• Manage product profitability and commercial success – own the business case
• Deliver regular (e.g. monthly) volume, revenue and profit forecasts
• Provide product marketing with insights on key differentiators and messages
• Be the recognized expert in the business on the product, the market, relevant technology and the competition
• Perform product demos to customers and develop relationships with key clients
• Set pricing
• Develop and deliver training to technical sales support
• Represent the voice of the customer in senior-level management meetings

Qualifications

• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to senior management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross-functional teams in a matrix organization
• Excellent written and verbal communication skills

Education

• Post-secondary degree in business management or equivalent or
• MS/BS degree in Computer Science, Software Development, or equivalent preferred

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: salima.mawani@jafferinc.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $70,000-$90,000 (Plus Bonus Structure)

Expected hours: approximately 40 per week

Benefits:

• Group Health Benefit Plan
• Flexible schedule
• On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton

Position: Help Desk Analyst/Systems Administrator

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Consentia provides document and data management services, including data entry and extraction, transcription services, imaging, and document management software solutions. We offer a centralized downtown location and a comfortable work environment with opportunities for advancement. Consentia employs over 80+ team members. Consentia is a dynamic organization that prides itself on accelerating and supporting the development of recent graduates and providing opportunities to engage immediately at high levels of responsibility. Consentia is proud to be an equal-opportunity employer.

Position Profile

We are looking for a skilled and experienced on-site Help Desk Analyst who is looking to take the next step in their career and transition into a System Administration role. The ideal candidate will have a strong foundation in IT support and troubleshooting, along with a desire to expand their expertise in system administration tasks such as server management, network configuration, and infrastructure optimization.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Main Tasks & Responsibilities

• Provide technical support and assistance to end-users, resolving issues efficiently and effectively.
• Document processes, procedures, and configurations to ensure consistency and knowledge sharing.
• Assist in installing, configuring, and maintaining servers, networks, and other IT infrastructure components.
• Monitor and maintain system performance, ensuring optimal uptime and reliability.
• Collaborate with cross-functional teams to identify and implement system improvements and enhancements.
• Stay updated on emerging technologies and industry best practices to improve systems and processes continuously.
• Implement security measures to protect systems and data from unauthorized access or breaches.

Qualifications & Education

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are a plus.
• Minimum of 2 years of experience in a Help Desk or Technical Support role.
• Ability to read, understand, and create basic scripting tasks (PowerShell, MS SQL, etc.) to resolve user issues, or to automate simple tasks.
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills, with a client-focused approach to service delivery.
• Strong documentation skills (knowledge base, and trouble ticket).
• Solid understanding of operating systems, networking protocols, and IT infrastructure components (MS Windows, DHCP, DNS, Switches, VLANs, Firewalls)
• Proficiency in system administration tasks such as server management, network configuration, and troubleshooting.

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: elizabeth.carten@consentia.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $20.00 – $30.00 per hour

Expected hours: No more than 40 hours per week

Benefits:

• Group Health Benefit Plan
• Flexible schedule
• On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton

Position: OCR Specialist/Developer

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Consentia provides document and data management services, including data entry and extraction, transcription services, imaging, and document management software solutions. We offer a centralized downtown location and a comfortable work environment with opportunities for advancement. Consentia employs over 80+ team members. Consentia is a dynamic organization that prides itself on accelerating and supporting the development of recent graduates and providing opportunities to engage immediately at high levels of responsibility. Consentia is proud to be an equal-opportunity employer.

Position Profile

We are seeking an ABBYY FlexiCapture Developer. This position will be responsible for interacting with key stakeholders and applying technical proficiency across different stages of the Software Development Life Cycle, including Requirements Elicitation, Application Architecture definition, and Design. The ideal candidate will implement, maintain, and optimize our ABBYY FlexiCapture solutions to enhance our document capture and data extraction processes. This role requires a combination of technical expertise, problem-solving skills, and a deep understanding of document management workflows.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Main Tasks & Responsibilities

• Help design, implement, and maintain ABBYY FlexiCapture projects and workflows.
• Customize data capture solutions to meet specific business requirements.
• Integrate ABBYY FlexiCapture with other enterprise systems and databases as required.
• Train and support end-users in using ABBYY FlexiCapture effectively as required.
• Troubleshoot and resolve issues related to ABBYY FlexiCapture applications.
• Keep abreast of the latest updates and best practices in document capture technology.

Qualifications & Education

• Post-secondary degree in software engineering or
• Bachelor of Science in Computing Science
• Proven experience with OCR technology platforms like ABBY and Hyperscience
• Strong programming/scripting skills (C#.NET, HTML, CSS, Javascript (Kendo, Knockout.Js, Angular 8), SQL (MSSQL, PostgreSQL), Python, Java, C/C++).
• Detail-oriented with a focus on data accuracy.
• Excellent problem-solving and critical-thinking skills.
• Previous experience in data extraction, manipulation and digitization services.
• Previous experience in web development, automation, and agile development.
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills, with a client-focused approach to service delivery.
• Strong documentation skills

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: elizabeth.carten@consentia.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $25.00 – $35.00 per hour

Expected hours: No more than 40 hours per week

Benefits:

• Group Health Benefit Plan
• Flexible schedule
• On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton, AB T5J 1Y6