Turn your audio files into usable information

Transcription

We listen, we capture, and format your files into accurate, searchable text documents.

Free Quote

Download BROCHURE

50+ Years

Of Digitization Expertise

Billions

Of Files Converted

Secure

Every Single Step

Upload. Transcribe. Simplify.

We make it easy to turn audio and video recordings into clear, accurate written transcripts. From meetings and interviews to research, hearings and dictated notes, our experienced transcriptionists produce dependable records tailored to your intended use.

Need the right level of detail?

Choose true verbatim to capture every spoken word, filler and relevant non-verbal utterance, or clean verbatim for a polished transcript that removes extraneous speech while preserving meaning and context. Speaker labels, timestamps and custom formatting are also available. Every file is handled securely and confidentially, reviewed for accuracy and delivered in your preferred digital format.

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THE SOLUTION

Transcription Services Tailored to Your Needs

Whether you require a complete word-for-word record or a polished, easy-to-read transcript, choose the transcription style that best fits your intended use.

Features

Every spoken word captured

Filler words such as “um” & “uh” retained

Stutters, repetitions & false starts retained

Relevant non-verbal sounds & utterances noted

Extraneous speech removed for readability

Meaning, tone & important context preserved

Secure & confidential file handling

Accuracy review & quality assurance

Speaker identification & labelling

Custom formatting & timestamps available

True Verbatim

Clean Verbatim

Enhanced Clarity

Turn ambiguous and unclear wording into precise text with audited transcription.

Legal Admissability

Online transcriptions are not admissible in court, but our services are. Highlight critical portions of an audio exchange in a form you can take to the courtroom.

Easier Navigation

Searchable text documents mean no more remembering time codes or listening through the entire audio to find what you’re looking for.

HOW IT WORKS

Our Transcription Process

Our transcription services allows you to capture more value from your recorded audio. We pride ourselves in our standards of quality to ensure that we maintain high accuracy on our work while providing accessible, yet secure storage. Whether you need audio, video, or customized transcription, we can take away the hassle and do the work for you. Get the most out of your audio files with our manual transcription services. Every transcription project is fully audited, ensuring the highest level of accuracy.

Transfer of Audio Files and Electronic Documents Step 1

You can transfer your files and documents using one of the following methods:

SFTP Site: Securely upload your files to our SFTP site.
Sharefile: Utilize Sharefile for a secure and efficient transfer.
Original Audio Hardcopy: Forward the original audio hardcopy to us.

We ensure all files are handled securely and confidentially during the transfer process.

Project Initialization Step 2

Clients provide a list of participants’ names for accurate transcription. Charges are based on recording length, and we offer transparent cost estimates without hidden fees.

Transcribing Step 3

Our team transcribes recordings into PDF format. Choose between Clean Verbatim (focuses on dialogue) or True Verbatim (includes all sounds for detail).

Quality Control Step 4

Completed transcriptions undergo rigorous QC for accuracy and completeness. Any errors are promptly corrected to ensure high quality.

Delivery Step 5

Final transcriptions are delivered securely in PDF format via SFTP, Sharefile, or physical delivery.

Client Feedback & Review Step 6

We encourage your review and feedback post-delivery. Any needed adjustments will be promptly addressed by our team.

Ongoing Support Step 7

We provide ongoing support for your transcription needs, including additional recordings or further assistance.

WHO WE WORK WITH

Industries We Serve

REGULATORY SECURITY

Built for Regulated Organizations

PIPEDA

Secure handling of personal information aligned with federal private-sector privacy requirements.

Legal & eDiscovery

Structured metadata and chain-of-custody controls supporting litigation and defensible disclosure.

AGLC Sectors

Secure records management supporting gaming, liquor and cannabis regulatory obligations.

PHIA / HIA

Safeguards for personal health information aligned with applicable PHIA and HIA requirements.

Take your files to the
next level

For special projects, we can also set up a custom document management system for on-demand digital document delivery.

Free Quote

KEY BENEFITS

How Transcribing Your Audio Files Can Help You

Work from wherever, with whoever

Remotely access and share your information by converting your documents into digital files.

Find what you need with ease

Digital storage offers the organization and convenience to locate indexed files quickly, no matter the size of your library.

Preserve your information

Protect your files from damage, loss, or decay by preserving them in digital formats.

Secure your files

Protect your documents from unauthorized access with encryption, password protection, and tracking access.

Reduce operational costs

Avoid the expense of scanners, maintenance, storage, and additional staff with a flexible service that scales to your document volume.

Transcription Services

Securely transcribe your audio records for easier access

Our team of experienced transcribers can help turn your important audio files into searchable text to allow you expanded use of your information.

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Frequently Asked Questions

What types of transcription services does Consentia offer?

We offer both “true” verbatim and clean verbatim secure transcription options for audio and video files of all types, including (but not limited to) medical recordings, legal proceedings, and interviews.

How accurate are your transcriptions?

Our transcriptionists are highly skilled and experienced, and we use a multi-level quality control process to ensure the highest possible accuracy. We guarantee at least 99% accuracy for our transcription services.

Are your transcriptions admissible in court?

Yes! As we work with strict guidelines and audits with our manual transcriptions, you can be assured that your transcribed work can be used for legal purposes.

Compared to other online alternatives, they may be helpful, but do not hold up in court.

How long does it take to receive my transcripts?

Turnaround time depends on the length and complexity of the audio or video file, as well as the level of service you require. Contact us for an estimate based on your specific needs.

How can I send my audio or video files to Consentia for transcription?

We offer a secure online portal for file upload, or we can pick up physical media (such as CDs or flash drives) from you and bring them to our secure facility. You can also use third-party file transfer services to send us your files. Once we receive your files, we will begin the transcription process and keep you updated on our progress.

What is the cost of transcription?

The cost depends on the volume of work and complexity of the transcription. We strive to provide efficient service and quick turnaround times. Contact us to get a quote and time estimate on your transcription needs.