Sit Back and Let Our Supercharged Staff Take Care of Your Work

Consentia provides a complete, personalized service to handle your communications and data management needs. We employ, train, and maintain a dedicated and highly skilled team of professionals ready to help. From document digitization to AI data extraction, our team is here to support your needs. Whether you require ongoing help for your data workflows, or just getting your information sorted to start, we can accommodate you.

What We Do
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Document Management Done Easy

Every business’s digital transformation journey starts in the mailroom, but traditional setups lead to cluttered incoming mail, lost documents, errors, and security risks. We’re here to help step in and improve your document management and digital workflows.


Reduce paper clutter and centralize all incoming communication sources, from emails to physical mail.


Tailor your incoming routing options so you can access your communications anywhere, anytime, any device.


Keep pace and avoid missed deadlines and inaccuracies so you can have full control and real-time alerts.

Reduce Costs

Bid farewell to manual sorting and tagging costs. Redirect your workforce towards revenue-generating activities while reclaiming valuable real estate and slashing paper and printing expenses.

Reduce Risks

Our secure facility and expert team ensure compliance with regulatory standards, safeguarding your sensitive data with top-tier security measures.

Elevate Your Experience

Impress your clients with lightning-fast responses, process transactions and handle inquiries at unprecedented speeds, and fostering stronger relationships and loyalty.

Managing Your Document Workflows

We understand the pivotal role of streamlined operations in today’s fast-paced business landscape. That’s why our digital mailroom solution provides comprehensive back office support tailored to optimize your administrative operations. With our digitization solutions and expertly trained staff, you can enhance productivity, reduce costs, and elevate your overall business performance.

Document Tracking

Ensure every file is accounted for with our advanced tracking system.

Payment Processing

Accelerate payment workflows with our efficient processing solutions.

Onsite Reception

Impress your clients with our professional onsite reception services.

Mail & Distribution

Manage incoming and outgoing mail effortlessly with our mailroom services.

Data Entry & Scanning

Our detail-oriented staff can accurately and efficiently get your information the way you need it.

On-Site Digital Mailroom

Flexibility is one of our advantages. After a review of your workplace, we can set up our digital mailroom solutions at your location, providing a seamless transition from traditional mail handling to digital processes.

Off-Site Digital Mailroom

Alternatively, entrust us with managing your inbound communication at our secure location. We offer expert guidance on planning and execution, ensuring a smooth and efficient transition to digital mailroom services. Our team of professionals handles every aspect, from initial setup to ongoing maintenance, allowing you to focus on your core business activities.

In the current economy in Alberta, businesses are facing reduced workforces, overwhelmed staff, hiring freezes, restricted budgets, and the need to cut costs and overhead. We understand these challenges and offer a reputable alternative to traditional hiring.

Why Consentia?

Serving many local businesses and the Government of Alberta, we deliver high-quality, on-time supportive services. Our flexible staffing solutions cover your growth, peak periods, and even downsizing, without sacrificing service levels. We provide the personnel you need, for as long as you need them, helping you navigate economic limitations and maintain operational efficiency.

  1. Expertise

    Benefit from our years of experience and industry expertise.

  2. Tailored Solutions

    We offer customized solutions to meet your specific requirements.

  3. Cost Efficiency

    Save time and resources by outsourcing your back-office tasks to us.

  4. Reliability

    Trust in our commitment to transparency and consistency.

Preferred Clients

Frequently Asked Questions

What types of documents do you handle in a digital mailroom?

Consentia can handle various types of documents, including letters, invoices, contracts, forms, and more. We can also process both physical mail and digital communication channels such as email, fax, and online forms.

Is my data secure?

Yes, data security is a top priority in our digital mailroom solution. Advanced encryption, access controls, and audit trails are implemented to ensure the confidentiality and integrity of your information. Our facilities and controls meet or exceed industry best practices and regulatory compliance standards.

Can your digital mailroom integrate with existing systems?

Yes, we can seamlessly integrate with your existing systems, including document management platforms, CRM software, and other business applications. This integration enhances collaboration, data sharing, and overall workflow efficiency.

What level of customization is available?

Our digital mailroom solutions can be customized to meet your specific business needs and requirements. Whether you need tailored routing options, advanced data extraction rules, or custom reporting capabilities, our team can work with you to design a solution that fits your unique workflow.

What qualifications do the staff handling the digital mailroom possess?

Our team of professionals undergoes rigorous training and possesses expertise in areas such as administration, filing, data entry, scanning, and more. They are highly skilled individuals dedicated to ensuring the smooth and efficient operation of your digital mailroom. All our staff also undergo mandatory criminal background checks as well.

How does your staff accommodate varying workload demands?

Our flexible staffing model allows us to adapt to your organization’s changing needs. Whether you require personnel full-time, part-time, or on a temporary basis, we can tailor our staffing resources to match your workload demands effectively.

How does your staff handle mail and communication items that require urgent attention?

Our staff is trained to prioritize and escalate items that require urgent attention promptly. We utilize advanced tracking and notification systems to ensure that urgent matters are addressed in a timely manner, minimizing any potential delays or disruptions in communication flow.

Can I communicate directly with the staff handling my organization's mail?

Yes, communication with our staff is encouraged to ensure that your specific needs and preferences are understood and addressed effectively. Our team is readily available to answer any questions, provide updates, and accommodate any special requests you may have.

Transform Your Operations Today

Ready to take your business to the next level? Partner with Consentia to experience the benefits of a streamlined, efficient, and secure mailroom process. 

Get a Quote Today
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