Document Storage

Secure Storage

Protect your important documents off-site with our secure storage solutions. Whether you’ve got paper documents, microfilm reels, or microfiche sheets, we can store it all in our secure service bureau, right here in the heart of Edmonton.

Looking to take things online? Not a problem. We also offer cloud storage solutions too!

Key Benefits
Cloud Storage
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Finding the right storage solution doesn’t have to be difficult. Ask us about our 3 month free storage plan. 

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CONSENTIA'S BENEFITS
Local

Unlike some storage providers in Alberta, Consentia is locally owned and operated. Located in downtown Edmonton, we’re only a short drive from most local business centers so your files will always be close to home.

Hazard Protection

File boxes are always kept elevated off the ground to prevent water damage in the unlikely event of a water leak.

Secure Courier

No matter where you are in Alberta, we’ll come to pick up your files from your facility. Our courier will double -check the contents at the pick-up location and upon reaching our service bureau.

Maximum Accountability

Every interaction with every physical or digital file under our care is recorded, from collection to return or destruction.

Store and Scan Option

Solve your immediate physical storage needs while transitioning to a digital storage model with our Store & Scan solutions.

Consentia’s Security

Our clients’ files are always protected by multiple layers of physical and digital security. Located several stories above ground and protected by 24/7 on-site security, our service bureau is only accessible by keycard and frequently rotated pin numbers. Visitors are tracked as they arrive and depart and are always monitored by a staff member throughout the entirety of their visit. Our staff have all signed non-disclosure agreements and been through criminal records checks, and all staff activities are tracked through user accounts and reporting sheets.

Our I.T. experts make sure that our digital files are always as safe as possible, protected by cybersecurity software, encryption, and strong rotating passwords. Our clients’ files are always stored on an air-gapped server, which has no connection to the internet. Files are only ever moved onto or off of the secure server by one of a few trusted individuals, using key-locked and encrypted removable storage.

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FAQ's

What types of documents can be stored with Consentia?

Consentia offers secure storage for a wide range of documents, including legal documents, medical records, financial documents, and more. We also have expertise in document retention policy and can help you determine the appropriate retention period for your documents. Our facility is protected by multiple layers of physical and digital security, so sensitive files always remain safe and confidential when in our care.

How does Consentia ensure the security of my documents?

We take security very seriously and use a combination of physical and digital security measures to protect your documents. Our facility is elevated several stories above ground level to prevent break-ins, and protected by 24/7 on-site security personnel, double-locked doors, and rigorous employee vetting. Our digital systems, including file access portals created for clients, are protected by multiple layers of digital security, and actively monitored and supported by our IT experts.

Can I access my documents anytime?

Digital documents can be accessed at any time through our secure, customized document access portals. Visits to our facility to access your physical documents directly need to be arranged 2 hours in advance. Alternatively, we can digitize the specific file(s) you need to access and send the digital copy to you within 4 hours, depending on the size of your request. If you would like permanent access to all or some of your physical files remotely, we can arrange for full or partial digitization of your collection while in storage at our facility.

How does Consentia handle document destruction?

Consentia is partnered with a trusted and secure document destruction company, and we can arrange for your documents to be destroyed on your behalf, for a reduced fee. Please contact us if you would like more information.

What is the cost of document storage with Consentia?

Our pricing is based on the volume of documents you need stored and the level of service you require. Contact us for a customized quote based on your specific needs.

Which locations do you serve?

Our main office is in downtown Edmonton Alberta. We provide scanning services in Edmonton and surrounding areas, Sherwood Park, Spruce Grove, Fort Saskatchewan and Red Deer as well as across Western Canada.

Information & Security Compliance
Consentia operates in compliance with:
  • FOIP: Freedom of Information and Protection of Privacy Act
  • PIPEDA: Personal Information Protection and Electronic Documents Act
  • ISMD: Information Security Management Directives to which we are routinely audited by the Alberta Government.
Our Facility
Consentia operates in a secure worksite:
  • The service bureau is under area lockdown; all workspaces are behind double locked doors.
  • Materials do not leave the designated area, disk and thumb drives are disabled, internet function is removed from all computers not requiring upload/download ability, and files are sent on an internal network.
  • Every employee has signed an NDA and has passed a criminal record check.

Looking to get started? We'd love to chat to work on a solution together.

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